skip to main page content

Return Policy

All refunds must include an original receipt.

Credit/debit card and SFA/Book Credit sales must be refunded from the same account.

Sale items, special orders, software, study guides, solution manuals, reference materials, general books and old editions are non-returnable.

Conditions for Return

Textbooks

  • May be returned with an original receipt before the refund deadline
  • Must be in like-purchased condition
  • Shrink-wrap/cellophane must not be opened
  • All CDs, DVDs and Access Cards must be present and unopened
  • Must not be written in, soiled or damaged
  • Old editions, clearance textbooks, special orders, study guides, solution manuals and reference materials are non-returnable
  • Late start classes may receive a refund up to one week after the start of the class

Merchandise

  • Can be returned with an original sales receipt within five working days of purchase
  • Must be unused and in saleable condition (in its original container)

Defective Items

  • May be returned for replacement only, provided that defects are not associated with normal wear and tear or misuse
  • Some exceptions may include backpacks, which may be covered under the manufacturer's warranty

Returning Items to the Bookstore

  • You may physically bring your item to the bookstore, located at 4601 Mid Rivers Mall Drive, St. Peters, MO 63376.
  • You may ship your item to the bookstore at Attn: Bookstore Returns 4601 Mid Rivers Mall Drive St. Peters, MO 63376.
  • All shipping and handling costs are the responsibility of the customer. No refunds will be given on shipping costs.

Refund Deadlines

Deadline for Summer
June 8, 2013

Contact Information

636-922-8448

Textbooks: Pat Haynes
Merchandise: Bradford Kretzer
Online Orders: Diane Schremp

Address for Returns

Bookstore Returns
4601 Mid Rivers Mall Drive
St. Peters, MO 63376
Home
2010 St. Charles Community College | 4601 Mid Rivers Mall Drive | Cottleville, MO 63376 | 636-922-8000 | Email bookstore@stchas.edu
I.2.B